{"id":127,"date":"2023-11-15T15:24:37","date_gmt":"2023-11-15T08:24:37","guid":{"rendered":"https:\/\/xuhuongai.com\/?p=127"},"modified":"2023-11-18T12:19:19","modified_gmt":"2023-11-18T05:19:19","slug":"cac-nha-dau-tu-su-dung-ai-de-tim-hieu-xem-cac-nha-dieu-hanh-thuc-su-nghi-gi","status":"publish","type":"post","link":"https:\/\/xuhuongai.com\/?p=127","title":{"rendered":"C\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 s\u1eed d\u1ee5ng AI \u0111\u1ec3 t\u00ecm hi\u1ec3u xem c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh th\u1ef1c s\u1ef1 ngh\u0129 g\u00ec"},"content":{"rendered":"\n
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B\u1ea3n tin \u0111\u01b0\u1ee3c d\u1ecbch v\u00e0 t\u00f3m t\u1eaft b\u1edfi n\u1ec1n t\u1ea3ng t\u1ea1o tr\u1ee3 l\u00fd AI – KamiMind<\/a>.<\/p>\nNgu\u1ed3n: Nicholas Megaw, “Investors use AI to find out what executives really think<\/a>“, The Australian Financial Review, 13\/11\/2023.<\/cite><\/blockquote>\n\n\n

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Former Illumina CEO Francis deSouza\u2019s speech patterns revealed \u201canxiety and tension\u201d. Bloomberg<\/figcaption><\/figure>\n<\/div>\n\n\n

Trong cu\u1ed9c h\u1ecdp b\u00e1o c\u00e1o doanh thu, \u00f4ng deSouza, CEO c\u1ee7a m\u1ed9t c\u00f4ng ty, th\u1ec3 hi\u1ec7n d\u1ea5u hi\u1ec7u lo l\u1eafng v\u00e0 c\u0103ng th\u1eb3ng m\u1ed7i khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 Grail, m\u1ed9t v\u1ea5n \u0111\u1ec1 nh\u1ea1y c\u1ea3m. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh th\u00f4ng qua c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch \u00e2m thanh d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o mang t\u00ean Speech Craft Analytics, ph\u00e1t hi\u1ec7n c\u00e1c bi\u1ebfn \u0111\u1ed5i trong t\u1ed1c \u0111\u1ed9 n\u00f3i, c\u01b0\u1eddng \u0111\u1ed9 v\u00e0 \u00e2m l\u01b0\u1ee3ng c\u1ee7a \u00f4ng, c\u00f9ng v\u1edbi s\u1ef1 t\u0103ng c\u1ee7a t\u1eeb \u0111i\u1ec3n v\u00e0 th\u1eadm ch\u00ed l\u00e0 ti\u1ebfng ng\u1ed1c. \u00d4ng deSouza r\u1eddi b\u1ecf ch\u1ee9c v\u1ee5 ngay sau s\u1ef1 ki\u1ec7n n\u00e0y. Kh\u1ea3 n\u0103ng c\u1ee7a b\u1ea3n ghi \u00e2m \u0111\u1ec3 ph\u00e1t hi\u1ec7n ra c\u1ea3m x\u00fac th\u1ef1c s\u1ef1 c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e3 thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a c\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 l\u1edbn. M\u1eb7c d\u00f9 nhi\u1ec1u qu\u1ef9 \u0111\u00e3 s\u1eed d\u1ee5ng thu\u1eadt to\u00e1n X\u1eed l\u00fd Ng\u00f4n ng\u1eef T\u1ef1 nhi\u00ean (NLP) \u0111\u1ec3 ph\u00e2n t\u00edch c\u00e1c b\u1ea3n tr\u00edch, h\u1ecd \u0111ang kh\u00e1m ph\u00e1 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng t\u00edn hi\u1ec7u \u00e2m thanh \u0111\u1ec3 c\u00f3 th\u00eam th\u00f4ng tin chi ti\u1ebft. S\u1ef1 do d\u1ef1, c\u00e1c t\u1eeb \u0111i\u1ec1n v\u00e0 th\u1eadm ch\u00ed l\u00e0 nh\u1eefng rung chuy\u1ec3n nh\u1ecf kh\u00f4ng th\u1ec3 c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin qu\u00fd gi\u00e1. Tuy nhi\u00ean, c\u00f3 nh\u1eefng th\u00e1ch th\u1ee9c, bao g\u1ed3m vi\u1ec7c so s\u00e1nh c\u00e1c b\u00e0i di\u1ec5n thuy\u1ebft theo th\u1eddi gian \u0111\u1ec3 t\u00ednh \u0111\u1ebfn s\u1ef1 kh\u00e1c bi\u1ec7t c\u00e1 nh\u00e2n v\u00e0 c\u00e1c \u0111\u1ed9 ch\u1ec7ch ti\u1ec1m \u1ea9n trong thu\u1eadt to\u00e1n. Ngo\u00e0i ra, ph\u00e2n t\u00edch gi\u1ecdng n\u00f3i c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n khi x\u1eed l\u00fd ng\u01b0\u1eddi n\u00f3i kh\u00f4ng ph\u1ea3i b\u1ea3n x\u1ee9 v\u00e0 c\u00e1c di\u1ec5n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o. Do \u0111\u00f3, c\u00e1c \u0111\u1ed9i quan h\u1ec7 \u0111\u1ea7u t\u01b0 c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u h\u01b0\u1edbng d\u1eabn c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec3 theo d\u00f5i c\u00e1ch h\u1ecd n\u00f3i v\u00e0 h\u00e0nh vi m\u00e0 kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c ghi l\u1ea1i trong b\u1ea3n tr\u00edch.<\/p>\n\n\n\n

B\u1ea3n t\u00f3m t\u1eaft ti\u1ebfng Anh<\/summary>\n

During an earnings call, Mr. deSouza, the CEO of a company, exhibited signs of anxiety and tension whenever asked about Grail, a sensitive issue. This was identified through an AI-based audio analysis tool called Speech Craft Analytics, which detected shifts in his speech rate, pitch, and volume, along with an increase in filler words and even an audible gulp. Mr. deSouza resigned shortly after this incident. The ability of audio recordings to reveal executives’ true emotions has drawn the interest of major investors. While many funds already use Natural Language Processing (NLP) algorithms to analyze transcripts, they are now exploring the use of audio signals to gain additional insights. Hesitation, filler words, and even imperceptible microtremors can provide valuable information. Robeco, an asset manager, has successfully incorporated audio analysis into its strategies, leading to improved returns. However, there are challenges, including the need to compare speeches over time to account for individual differences and potential biases in algorithms. In addition, voice analysis may struggle with non-native speakers and trained actors. As a result, investor relations teams may start coaching executives to monitor their voice tone and behavior that may not be captured in transcripts.<\/p>\n<\/details>\n\n\n\n

B\u1ea3n d\u1ecbch Anh – Vi\u1ec7t<\/summary>\n

\u00d4ng deSouza cho bi\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn “m\u1ed9t ph\u1ea7n r\u1ea5t nh\u1ecf c\u1ee7a c\u00f4ng ty”. Tuy nhi\u00ean, m\u1ed7i khi \u00f4ng \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 Grail, c\u00f3 nh\u1eefng thay \u0111\u1ed5i v\u1ec1 t\u1ed1c \u0111\u1ed9 n\u00f3i, gi\u1ecdng \u0111i\u1ec7u v\u00e0 \u00e2m l\u01b0\u1ee3ng, theo Speech Craft Analytics, m\u1ed9t c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u1ec3 ph\u00e2n t\u00edch c\u00e1c b\u1ea3n ghi \u00e2m. C\u00f3 m\u1ed9t s\u1ef1 t\u0103ng l\u00ean trong vi\u1ec7c s\u1eed d\u1ee5ng t\u1eeb ng\u1eef nh\u01b0 “um” v\u00e0 “ah”, v\u00e0 th\u1eadm ch\u00ed l\u00e0 m\u1ed9t ti\u1ebfng nu\u1ed1t r\u00f5 r\u00e0ng.<\/p>\n\n\n\n

S\u1ef1 k\u1ebft h\u1ee3p n\u00e0y “bi\u1ec3u hi\u1ec7n nh\u1eefng d\u1ea5u hi\u1ec7u c\u1ee7a s\u1ef1 lo l\u1eafng v\u00e0 c\u0103ng th\u1eb3ng \u0111\u1eb7c bi\u1ec7t khi n\u00f3i v\u1ec1 v\u1ea5n \u0111\u1ec1 nh\u1ea1y c\u1ea3m n\u00e0y”, theo David Pope, chuy\u00ean gia d\u1eef li\u1ec7u ch\u00ednh c\u1ee7a Speech Craft Analytics.
\u00d4ng deSouza t\u1eeb ch\u1ee9c ch\u01b0a \u0111\u1ea7y hai th\u00e1ng sau \u0111\u00f3.<\/p>\n\n\n\n

\u00dd t\u01b0\u1edfng r\u1eb1ng c\u00e1c b\u1ea3n ghi \u00e2m c\u00f3 th\u1ec3 cung c\u1ea5p g\u1ee3i \u00fd v\u1ec1 c\u1ea3m x\u00fac th\u1eadt s\u1ef1 c\u1ee7a c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh \u0111\u00e3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a m\u1ed9t s\u1ed1 nh\u00e0 \u0111\u1ea7u t\u01b0 l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi.<\/p>\n\n\n\n

Nhi\u1ec1u qu\u1ef9 \u0111\u00e3 s\u1eed d\u1ee5ng c\u00e1c thu\u1eadt to\u00e1n \u0111\u1ec3 l\u1ee5c so\u00e1t qua c\u00e1c b\u1ea3n ghi cu\u1ed9c g\u1ecdi thu nh\u1eadp v\u00e0 c\u00e1c b\u00e0i thuy\u1ebft tr\u00ecnh c\u1ee7a c\u00f4ng ty \u0111\u1ec3 t\u00ecm ra t\u00edn hi\u1ec7u t\u1eeb s\u1ef1 l\u1ef1a ch\u1ecdn t\u1eeb ng\u1eef c\u1ee7a c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh – m\u1ed9t l\u0129nh v\u1ef1c \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn l\u00e0 “X\u1eed l\u00fd Ng\u00f4n ng\u1eef T\u1ef1 nhi\u00ean” (NLP). B\u00e2y gi\u1edd, h\u1ecd \u0111ang c\u1ed1 g\u1eafng t\u00ecm hi\u1ec3u th\u00eam th\u00f4ng \u0111i\u1ec7p trong c\u00e1ch m\u00e0 nh\u1eefng t\u1eeb ng\u1eef \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e1t \u00e2m.<\/p>\n\n\n\n

“\u00dd t\u01b0\u1edfng l\u00e0 \u00e2m thanh thu \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n ch\u1ec9 l\u00e0 nh\u1eefng g\u00ec c\u00f3 trong v\u0103n b\u1ea3n”, Mike Chen, tr\u01b0\u1edfng nh\u00f3m nghi\u00ean c\u1ee9u alpha thay th\u1ebf t\u1ea1i Robeco, qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, n\u00f3i. “D\u00f9 b\u1ea1n c\u00f3 m\u1ed9t m\u00e1y ph\u00e2n c\u1ef1c ng\u1eef ngh\u0129a tinh vi, n\u00f3 ch\u1ec9 thu th\u1eadp ng\u1eef ngh\u0129a.”<\/p>\n\n\n\n

S\u1ef1 do d\u1ef1 v\u00e0 c\u00e1c t\u1eeb d\u1eabn \u0111\u1ebfn nh\u1eefng l\u1eddi n\u00f3i th\u01b0\u1eddng b\u1ecb b\u1ecf qua trong c\u00e1c b\u1ea3n ghi, v\u00e0 AI c\u0169ng c\u00f3 th\u1ec3 nh\u1eadn ra m\u1ed9t s\u1ed1 “rung \u0111\u1ed9ng nh\u1ecf” kh\u00f4ng th\u1ec3 nghe th\u1ea5y b\u1eb1ng tai ng\u01b0\u1eddi.<\/p>\n\n\n\n

Robeco, qu\u1ea3n l\u00fd h\u01a1n 80 t\u1ef7 USD trong c\u00e1c qu\u1ef9 \u0111\u01b0\u1ee3c \u0111i\u1ec1u khi\u1ec3n b\u1eb1ng thu\u1eadt to\u00e1n, l\u00e0 m\u1ed9t trong nh\u1eefng qu\u1ef9 l\u1edbn nh\u1ea5t, \u0111\u00e3 b\u1eaft \u0111\u1ea7u th\u00eam t\u00edn hi\u1ec7u \u00e2m thanh thu \u0111\u01b0\u1ee3c th\u00f4ng qua AI v\u00e0o c\u00e1c chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a m\u00ecnh v\u00e0o \u0111\u1ea7u n\u0103m nay. \u00d4ng Chen n\u00f3i r\u1eb1ng \u0111i\u1ec1u n\u00e0y \u0111\u00e3 t\u0103ng l\u1ee3i nhu\u1eadn v\u00e0 \u00f4ng k\u1ef3 v\u1ecdng s\u1ed1 l\u01b0\u1ee3ng nh\u00e0 \u0111\u1ea7u t\u01b0 theo sau s\u1ebd c\u00e0ng ng\u00e0y c\u00e0ng nhi\u1ec1u.
Vi\u1ec7c s\u1eed d\u1ee5ng \u00e2m thanh \u0111\u1ea1i di\u1ec7n cho m\u1ed9t c\u1ea5p \u0111\u1ed9 m\u1edbi trong tr\u00f2 ch\u01a1i b\u1eaft chu\u1ed9t gi\u1eefa c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd qu\u1ef9 v\u00e0 c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh.<\/p>\n\n\n\n

“Ch\u00fang t\u00f4i \u0111\u00e3 t\u00ecm th\u1ea5y gi\u00e1 tr\u1ecb to l\u1edbn t\u1eeb c\u00e1c b\u1ea3n ghi”, Yin Luo, tr\u01b0\u1edfng nh\u00f3m nghi\u00ean c\u1ee9u l\u01b0\u1ee3ng t\u1eed t\u1ea1i Wolfe Research, n\u00f3i. “V\u1ea5n \u0111\u1ec1 \u0111\u00e3 t\u1ea1o ra cho ch\u00fang t\u00f4i v\u00e0 nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c l\u00e0 t\u00ecnh h\u00ecnh t\u00e2m tr\u1ea1ng t\u1ed5ng th\u1ec3 \u0111ang tr\u1edf n\u00ean ng\u00e0y c\u00e0ng t\u00edch c\u1ef1c\u2026 [b\u1edfi v\u00ec] c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f4ng ty bi\u1ebft r\u1eb1ng th\u00f4ng \u0111i\u1ec7p c\u1ee7a h\u1ecd \u0111ang \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch.”<\/p>\n\n\n\n

Nhi\u1ec1u b\u00e0i b\u00e1o nghi\u00ean c\u1ee9u kh\u00e1c nhau \u0111\u00e3 ph\u00e1t hi\u1ec7n ra r\u1eb1ng c\u00e1c b\u00e0i thuy\u1ebft tr\u00ecnh \u0111\u00e3 tr\u1edf n\u00ean t\u00edch c\u1ef1c h\u01a1n k\u1ec3 t\u1eeb khi NLP xu\u1ea5t hi\u1ec7n, khi c\u00e1c c\u00f4ng ty \u0111i\u1ec1u ch\u1ec9nh ng\u00f4n ng\u1eef c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u00e1nh l\u1eeba c\u00e1c thu\u1eadt to\u00e1n.<\/p>\n\n\n\n

M\u1ed9t b\u00e0i b\u00e1o \u0111\u01b0\u1ee3c \u0111\u1ed3ng t\u00e1c gi\u1ea3 b\u1edfi \u00f4ng Luo v\u00e0o \u0111\u1ea7u n\u0103m nay \u0111\u00e3 ph\u00e1t hi\u1ec7n ra r\u1eb1ng k\u1ebft h\u1ee3p NLP truy\u1ec1n th\u1ed1ng v\u1edbi ph\u00e2n t\u00edch \u00e2m thanh l\u00e0 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 ph\u00e2n bi\u1ec7t gi\u1eefa c\u00e1c c\u00f4ng ty khi b\u00e1o c\u00e1o c\u1ee7a h\u1ecd tr\u1edf n\u00ean ng\u00e0y c\u00e0ng “ti\u00eau chu\u1ea9n h\u00f3a”.<\/p>\n\n\n\n

M\u1eb7c d\u00f9 chi ph\u00ed \u0111\u00e3 gi\u1ea3m, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y v\u1eabn c\u00f3 th\u1ec3 t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u1eaft \u0111\u1ecf. Robeco \u0111\u00e3 m\u1ea5t ba n\u0103m \u0111\u1ea7u t\u01b0 v\u00e0o c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7 m\u1edbi tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u00edch h\u1ee3p ph\u00e2n t\u00edch \u00e2m thanh.<\/p>\n\n\n\n

\u00d4ng Chen \u0111\u00e3 d\u00e0nh nhi\u1ec1u n\u0103m c\u1ed1 g\u1eafng s\u1eed d\u1ee5ng \u00e2m thanh tr\u01b0\u1edbc khi tham gia Robeco, nh\u01b0ng \u00f4ng ph\u00e1t hi\u1ec7n ra r\u1eb1ng c\u00f4ng ngh\u1ec7 ch\u01b0a \u0111\u1ee7 ti\u00ean ti\u1ebfn. V\u00e0 trong khi nh\u1eefng th\u00f4ng tin c\u00f3 s\u1eb5n \u0111\u00e3 c\u1ea3i thi\u1ec7n, v\u1eabn c\u00f2n nh\u1eefng h\u1ea1n ch\u1ebf.<\/p>\n\n\n\n

\u0110\u1ec3 tr\u00e1nh suy lu\u1eadn d\u1ef1a tr\u00ean c\u00e1c c\u00e1 nh\u00e2n kh\u00e1c nhau – m\u1ed9t s\u1ed1 nh\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00f3 th\u1ec3 t\u1ef1 nhi\u00ean h\u01a1n trong vi\u1ec7c di\u1ec5n \u0111\u1ea1t – ph\u00e2n t\u00edch \u0111\u00e1ng tin c\u1eady nh\u1ea5t \u0111\u1ebfn t\u1eeb vi\u1ec7c so s\u00e1nh c\u00e1c b\u00e0i di\u1ec5n thuy\u1ebft kh\u00e1c nhau c\u1ee7a c\u00f9ng m\u1ed9t c\u00e1 nh\u00e2n theo th\u1eddi gian. Nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0m cho vi\u1ec7c \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o m\u1edbi kh\u00f3 kh\u0103n h\u01a1n – c\u00f3 th\u1ec3 xem l\u00e0 th\u1eddi \u0111i\u1ec3m m\u00e0 s\u1ef1 nh\u00ecn nh\u1eadn s\u1ebd \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch.<\/p>\n\n\n\n

“M\u1ed9t h\u1ea1n ch\u1ebf ngay c\u1ea3 trong NLP l\u00e0 vi\u1ec7c thay \u0111\u1ed5i CEO l\u00e0m ph\u00e1 v\u1ee1 t\u00e2m tr\u1ea1ng t\u1ed5ng th\u1ec3 [ph\u00e2n t\u00edch]”, m\u1ed9t nh\u00e0 \u0111i\u1ec1u h\u00e0nh t\u1ea1i m\u1ed9t c\u00f4ng ty cung c\u1ea5p ph\u00e2n t\u00edch NLP n\u00f3i. “Hi\u1ec7u \u1ee9ng \u0111\u1ed9ng tr\u1edf n\u00e0y ph\u1ea3i m\u1ea1nh h\u01a1n v\u1edbi gi\u1ecdng n\u00f3i.”<\/p>\n\n\n\n

C\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n c\u0169ng ph\u1ea3i tr\u00e1nh th\u00eam \u0111\u1ecbnh ki\u1ebfn ri\u00eang c\u1ee7a h\u1ecd v\u00e0o thu\u1eadt to\u00e1n d\u1ef1a tr\u00ean \u00e2m thanh, n\u01a1i nh\u1eefng kh\u00e1c bi\u1ec7t nh\u01b0 gi\u1edbi t\u00ednh, t\u1ea7ng l\u1edbp ho\u1eb7c ch\u1ee7ng t\u1ed9c c\u00f3 th\u1ec3 r\u00f5 r\u00e0ng h\u01a1n so v\u1edbi v\u0103n b\u1ea3n.<\/p>\n\n\n\n

“Ch\u00fang t\u00f4i r\u1ea5t c\u1ea9n th\u1eadn \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u1eefng \u0111\u1ecbnh ki\u1ebfn \u00fd th\u1ee9c m\u00e0 ch\u00fang t\u00f4i nh\u1eadn th\u1ee9c kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n, nh\u01b0ng v\u1eabn c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i nh\u1eefng \u0111\u1ecbnh ki\u1ebfn ti\u1ec1m th\u1ee9c”, \u00f4ng Chen n\u00f3i. “Vi\u1ec7c c\u00f3 m\u1ed9t \u0111\u1ed9i ng\u0169 nghi\u00ean c\u1ee9u l\u1edbn v\u00e0 \u0111a d\u1ea1ng t\u1ea1i Robeco gi\u00fap \u00edch.”<\/p>\n\n\n\n

C\u00e1c thu\u1eadt to\u00e1n c\u00f3 th\u1ec3 \u0111\u01b0a ra k\u1ebft qu\u1ea3 sai l\u1ec7ch n\u1ebfu h\u1ecd c\u1ed1 g\u1eafng ph\u00e2n t\u00edch m\u1ed9t ng\u01b0\u1eddi n\u00f3i b\u1eb1ng m\u1ed9t ng\u00f4n ng\u1eef kh\u00f4ng ph\u1ea3i l\u00e0 ng\u00f4n ng\u1eef m\u1eb9 \u0111\u1ebb, v\u00e0 m\u1ed9t s\u1ef1 di\u1ec5n gi\u1ea3i ho\u1ea1t \u0111\u1ed9ng trong m\u1ed9t ng\u00f4n ng\u1eef c\u00f3 th\u1ec3 kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng trong ng\u00f4n ng\u1eef kh\u00e1c.<\/p>\n\n\n\n

Gi\u1ed1ng nh\u01b0 c\u00e1c c\u00f4ng ty \u0111\u00e3 c\u1ed1 g\u1eafng th\u00edch nghi v\u1edbi ph\u00e2n t\u00edch v\u0103n b\u1ea3n, \u00f4ng Pope d\u1ef1 \u0111o\u00e1n c\u00e1c nh\u00f3m quan h\u1ec7 v\u1edbi nh\u00e0 \u0111\u1ea7u t\u01b0 s\u1ebd b\u1eaft \u0111\u1ea7u hu\u1ea5n luy\u1ec7n c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh \u0111\u1ec3 theo d\u00f5i gi\u1ecdng n\u00f3i v\u00e0 h\u00e0nh vi kh\u00e1c m\u00e0 c\u00e1c b\u1ea3n ghi b\u1ecf qua.<\/p>\n\n\n\n

Ph\u00e2n t\u00edch gi\u1ecdng n\u00f3i g\u1eb7p kh\u00f3 kh\u0103n v\u1edbi c\u00e1c di\u1ec5n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o c\u00f3 th\u1ec3 thuy\u1ebft ph\u1ee5c \u1edf trong vai di\u1ec5n c\u1ee7a h\u1ecd, nh\u01b0ng vi\u1ec7c sao ch\u00e9p \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng h\u01a1n n\u00f3i cho c\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh.<\/p>\n\n\n\n

“R\u1ea5t \u00edt ng\u01b0\u1eddi trong ch\u00fang ta gi\u1ecfi trong vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh gi\u1ecdng n\u00f3i”, \u00f4ng n\u00f3i. “\u0110i\u1ec1u n\u00e0y d\u1ec5 d\u00e0ng h\u01a1n cho ch\u00fang ta \u0111\u1ec3 ch\u1ecdn t\u1eeb ng\u1eef c\u1ea9n th\u1eadn. Ch\u00fang ta \u0111\u00e3 h\u1ecdc c\u00e1ch l\u00e0m \u0111i\u1ec1u n\u00e0y t\u1eeb khi c\u00f2n r\u1ea5t nh\u1ecf \u0111\u1ec3 tr\u00e1nh g\u1eb7p r\u1eafc r\u1ed1i.”<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"

Trong cu\u1ed9c h\u1ecdp b\u00e1o c\u00e1o doanh thu, \u00f4ng deSouza, CEO c\u1ee7a m\u1ed9t c\u00f4ng ty, th\u1ec3 hi\u1ec7n d\u1ea5u hi\u1ec7u lo l\u1eafng v\u00e0 c\u0103ng th\u1eb3ng m\u1ed7i khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 Grail, m\u1ed9t v\u1ea5n \u0111\u1ec1 nh\u1ea1y c\u1ea3m. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh th\u00f4ng qua c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch \u00e2m thanh d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o mang t\u00ean Speech Craft Analytics, ph\u00e1t hi\u1ec7n c\u00e1c bi\u1ebfn \u0111\u1ed5i trong t\u1ed1c \u0111\u1ed9 n\u00f3i, c\u01b0\u1eddng \u0111\u1ed9 v\u00e0 \u00e2m l\u01b0\u1ee3ng c\u1ee7a \u00f4ng, c\u00f9ng v\u1edbi s\u1ef1 t\u0103ng c\u1ee7a t\u1eeb \u0111i\u1ec3n v\u00e0 th\u1eadm ch\u00ed l\u00e0 ti\u1ebfng ng\u1ed1c.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[40,10,39],"class_list":["post-127","post","type-post","status-publish","format-standard","hentry","category-ai-news","tag-speech-craft-analytics","tag-tri-tue-nhan-tao","tag-xu-ly-ngon-ngu-tu-nhien"],"_links":{"self":[{"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/posts\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=127"}],"version-history":[{"count":7,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/posts\/127\/revisions"}],"predecessor-version":[{"id":444,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=\/wp\/v2\/posts\/127\/revisions\/444"}],"wp:attachment":[{"href":"https:\/\/xuhuongai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xuhuongai.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}